ABG Capital would like to wish everyone a very happy Friday! Later today we’ll all be heading to Latitude 40 to do some bowling. Employees from VoIP Innovations, Inspira and GlobalPOPs will be joining us as well. Not to worry though, we’ll still have a few people in the office for each company who will be assisting customers on any and all support issues. We’ll be taking pictures and Vine videos the whole time so make sure to check our social media sites to see everything!

Now let’s take a look back on our week… We featured an awesome blog post that highlighted some of the reasons why it’s important to understand that all employees are representatives of your brand. If a customer is on the phone with a Customer Service Rep and that Rep is rude or unknowledgeable, then that customer might consider taking their business elsewhere. On the other hand, if that employee is pleasant and well-versed in the company and its products, then the customer is at ease and is more likely to tell others about how awesome your company is. If ALL of your employees can’t sell your company to current or potential customers, then you might run into some problems down the line!

This week one of our newer employees, Yvonne Iwanejko, attended her Lunch with Leadership. This is something that ABG Capital does with every employees on their 30 day mark. Jeff and Jason Tapolci make it a priority to get to know their employees and this is a fantastic way to do it!

If you check back into the ABG Capital blog next week, you’ll find a great article on business development; primarily how to make the large goals and numbers seem not so bad. If you’re worried that you might miss this post, you always have the option to subscribe! Once you do this, you’ll get an email from ABG Capital ONLY when a new blog post is published. It’s really a great way to keep up to date with our posts.

Have a great weekend everyone!